Learn more about this api, its documentation and alternatives available on rapidapi. Autotask integration autotask is an it business management software that helps valueadded resellers vars, management service providers msps, and it service providers to sell, implement, deliver, and bill for their services. Autotask psa is the central hub for any msp or itsp, and its open api enables it to integrate with other critical applications that an msp needs to run their business. The integration with other programs like nable, quotewerks and quickbooks pretty much make autotask a onestopshop. Roar has platform integrations with leading psas, and an evergrowing list of system integrations to automate the discovery, documentation, change detection, and assessments of cloud, network, and onpremise systems that msps manage. Just click, choose your date range, and send to sage.
Cloud elements is an api integration platform engineered to connect software as a service saas and the digital enterprises with the applications used by their customers and partners. Autotask offers a supported integration with isl light remote desktop. Autotask with remote support and chat support beyondtrust. The api allows you to perform the following functions. Ive been using autotask for over 4 years and im still finding new features available. Use the integration to send autotask alerts to opsgenie api with detailed information. Datto protects essential business data for tens of thousands of the worlds fastest growing companies, delivering uninterrupted access to data on site, in transit, and in the cloud. Api access is implemented via a rest interface, and the available requests are documented using swagger ui. We originally were looking to swap to something from hounddog when it was expensive years ago and this did everything hounddog \ gfi max did but much cheaper and that was just on the monitoring side of things. Operations conducted using the web portal, which are prepared in advance often in bulk and, optionally, as part of a schedule. Check out our editions packages from essentials, premium and ultimate. Autotask reserves the right to make changes to the api or suspend it if there is significant load. All pricing plans come with a limit of 390 invoice transactions per month contact us for higher volume.
The autotask api exposes the functionality of their platform and allows it to be integrated with third party applications. Automate your msp using cloud depot, autotask to xero integration, autotask to freshbooks integration. Many users state the autotasks ability to manage different resources is much better when compared to other software, and they have also used this software to track new customers and quality processes. Dattos solutions are built to integrate seamlessly with best of breed tools, software, and applications that msps use most. Built via the psa softwares open api and in conjunction with the datto integration team, the new integration allows dattos autotask psa users to configure their. Autotasks clients include cisco, centra stage, bright gauge, axcient, dell, compatia, corelytics, and many others. Opsgenie acts as a dispatcher for autotask alerts, determines the right. Autotask creates seamless integration to kaseya for. Automate your technology business with help desk and psa software from autotask. In the main autotask menu, select admin and then resources. Optimized for msps to automate workflows and save time on every ticket. With the watchguardautotask certified integration, managed security service providers mssps can simplify and automate their network security management. Check out the autotask api on the rapidapi api directory. This integration makes selling cloud backup services to your customers and billing them for it virtually effortless.
Enjoy easy call outs and immediate record popups for incoming customer calls. The autotask asset dashboard provides a quick view of whats happening youre your aem business for all assets. Getapp offers free software discovery and selection resources for professionals like you. The client teams and if possible, users are set up in your autotask database.
Autotask cloud elements api integration platform ipaas. Autotask combines rmm, service desk, crm, projects, time and billing and reporting into one unified platform. Configure automatic ticket creation for workplace manager. Our software is available in seven languages and supported globally. Try autotask element for free integrate this element with salesforce, quickbooks, jira and others, in order to track projects and issues. Click the mapping tab at the top to start your mappings. The account should not be using twostep authentication. Through integration with autotask, opendns has created a simple way to deliver enterprisegrade security services to your customers. Autotask corporation, the worlds leading provider of hosted it business management software, today announced the availability of a seamless api integration between its flagship autotask pro software and cisco onplus, a new cloudbased service that enables cisco partners to deliver managed network services to their small business customers by providing safe, highlysecure and reliable. Then follow the steps in configuring autotask to set up the new integration. The api should not be used by users who lack software development experience, unless they are interfacing with a preexisting thirdparty integration.
Click the mapping tab at the top to start your mappings, shown here. The autotask element is a turnkey integration with advanced features such as normalized apis, authentication, search, eventing, and more. The combination of quotewerks and autotask makes it simpler to provide estimates and proposals to prospective customers, combine sales quotes with business development opportunities in the pipeline, create orders and service tickets within autotask, and gain visibility into revenue streams from products, services, managed services, and other sources. Flowgears autotask connector provides integration with autotask via its api. Ticket a ticket is a service request added to autotask psa by your customers, internal.
Sync speeds on the instant plan are dependent on the speed of the api connections to 3rd parties. The autotask \ datto aem software is one of the best rmm products weve used. With all of the new autotask aem asset system fields provided with this integration, users can create their own businessspecific widgets to improve their workflow. Datto rmm provides an application programming interface api to enable programmatic access to information and operations available in the datto rmm web portal. Sync speed benchmarks quoted apply only to invoice and purchase order sales data. Getapp has a large list of integration software that integrates with autotask. Autotask integration quotes, proposals, cpq quotewerks. We give software designers access to our apis so they can build their own custom integrations. Autotask is a cloud based business management software platform that enables users to manage billing, scheduling, employee tracking and clients. General setup currently, in order to be able to synchronize backupagent and autotask, you need to share api credentials with our support department. Bomgars integration with autotask allows a support representative to generate a remote support session key directly from the ticket detail screen to quickly begin remotely diagnosing and resolving a problem, increasing first call resolution rates, shortening call times and eliminating site visits. The autotask api exposes the functionality of the platform and allows it to be integrated with third party applications. I love that autotask has so many features that allow me to service our customers all in one place. You need to talk to the software vendor about how to configure the integration, as the integration offerings are written by 3rd party software vendors, and not directly supported by kaseya.
We are experts in autotask api development, with over 6 years experience working with the autotask api. Autotask is a cloud based business management software platform that enables users to manage billing, scheduling, employee tracking and. It gives users the ability to do their billing, scheduling, employee tracking and see which clients are most profitable. How does kaseya integrate with autotask, connectwise or. Mfiles improves efficiency and productivity by organizing and managing business and customerrelated documents such as proposals, quotes, contracts, presentations, sales collateral and email correspondence directly from. Important support for the api does not cover queries. We would like to show you a description here but the site wont allow us. This can be a new user resource account or an existing shared login. Because the integration works via the autotask api, there is no need to mess around with xml files and matching fields. Autotask integrates cisco onplus to simplify small. A seamless integration with no complicated setups simply enter your sage and autotask credentials and go. Jan 10, 2017 managing it for other businesses means you need a helpdesk, crm, project management system, and invoicing toolall somewhere easily accessible to your team. The first step involves configuring an api user in autotask. Our service is free because software vendors pay us when they generate web traffic and sales leads from getapp users.
To configure the integration, you need to download the autotask component from the comstore. Create software to access the organizations autotask psa data and functionality. Autotask is a one solution ticketing system for managing your it business that integrates with solarwinds ncentral enabling you to map customers between both systems and share asset information for ticket creation, configure automatic ticket creation and bundle accounts in autotask for billing. By automatically connecting security services to your business management platform, everyone in your organization gains greater visibility that leads to reduced costs, increased profits, and improved customer. You might want to work with autotask apis own visual studio solutions which are linked on their web services page. Important if you have previously used datto rmm s standalone ticketing, note that as soon as you download the autotask component, your datto rmm standalone ticketing and ticket history will no longer be accessible. Partners who are licensing autotask file protection now have the option to integrate autotask psa and autotask file protection manager. Autotask software development need a integration built. Autotask integrations connect your apps with zapier. Although the two companies software worked together synergistically at common customer sites, the api from kaseya allows autotask users a. Sign up today for free to start connecting to the autotask api and s more. Using your autotask api key pairs, you will build the connection between the portals. You will be presented with a brief agreementaccept the agreement, and you will be directed to the psa integration login page.
Offering a catalog of 115 plus prebuilt integrations, cloud element allows users to efficiently build clientfacing connections for internal solutions using. Zapiers automation tools make it easy to connect autotask and jira software server. Configuring autotask adding an extension and integration. Use flowgears prebuilt connector to integrate with autotask psa. Autotask integration manual this article explains how to configure backupagent integration with autotask. Make your practice more powerful using the maestro extension integration with jives phone system. Custom autotask integrations custom software development we are experts in autotask api development, with over 7 years experience working with the autotask api. Hover over the autotask icon in the top left corner of your autotask application. About solarwinds ncentral integration with autotask. Existing userif you already have an autotask login that you use for integrations, please check that the account is set as an api user.
Built via the psa softwares open api and in conjunction with the datto integration team, the new integration allows dattos autotask psa users to configure their dark web id exposure alerts to instantly create tickets within their psa console, allowing for faster response directly to the end user customer and less email traffic for the administrator. Autotask provides an it business management solution that combines service desk, crm, projects, time and expense, billing and more. Deliver the best service, streamline business processes, and drive more recurring revenue with autotask. Synchronize watchguard security asset information for consolidated visibility of your customers appliances and services, as well automatically generate service tickets with closedloop ticketing of watchguard system, security. We are excited to announce that our autotask api integration is now available through our elements catalog, connecting to both the crm hub and help desk hub through rest apis.
Automate the flow of information between autotask psa and your accounting software. With mfiles for autotask, you can integrate your documents right within autotask without having to learn a new program. Connect with datto integrations dattos solutions are built to integrate seamlessly with best of breed tools, software, and applications that msps use most. Autotask it business management solution is a scalable, cloudbased professional services automation platform that aims to empower its clients to. Set up the autotask trigger, and make magic happen automatically in jira software server. In order to connect to the autotask api, umbrella needs a login for autotask. Autotask is a cloud based business management software platform that lets users organize, automate and optimize their business. Search our growing list of developer partners below.
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